The Twelfth Principle- Efficiency Reward
The twelfth and final principle of Harrington Emerson is efficiency reward. This principle relates to Emerson’s belief that if workers achieve efficient work levels, then they should be rewarded for doing so. [1] Emerson asks himself the question: What incentive does a good employee have to put in extra work when their fellow workers are putting in minimum effort and being paid the same wage? The answer of course is no incentive at all. Unless the employer puts in place an efficiency reward. [2] Emerson explains such a reward as being a desired reward, such as an increase in salary or time off, which the worker themselves can have as a goal to obtain during their work. It’s a reward which is paid to an employee for their own ‘excellence’ that they are individually responsible for achieving. However, an efficiency reward cannot be offered to employees for the work which they put in, without first establishing a benchmark for what they should be striving to achieve. [...